We’ve blogged about it, we’ve had a webinar on it, and now it is finally available. I am speaking about the AIIM Market IQ on BPM. The report is available for download, and contains over 20 charts and 20 pages of commentary.
Most major among these findings, in my opinion, is the fact that 52% of the organizations we surveyed achieved a positive ROI in three years or less. Another 15% achieved ROI in five years of less. This is in stark contrast to AIIM Market Intelligence ROI findings concerning functionality like Content Security, Enterprise 2.0 and Findability. While such technologies have their upsides, they are often “soft” benefits, difficult to measure in hard dollars. In the case of BPM, the benefits can be far more tangible, and directly impact the heart of an organization – the process. A full 70% of those who reported executing an ROI, indicated direct cost savings as an achieved benefit.
Lastly, reader’s of past Market IQs will undoubtedly notice the difference in scale. Based on some market feedback, we have decided to re-architect the IQs into smaller, easier to read reports. I hope these reports continue to provide value and insight.
Let me know what you think - please, comments are welcomed.
[As always, I would also like to thank IBM, Risetime and EMC, who partially underwrote the production of this report, making our ability to provide it to the market at no cost possible.]
