OK - lest I begin to pigeon hole myself into the world of BPM, let me add a musing on another ECM related topic - let's get back to Content Security. 

If you were paying attention to the news earlier this week than you know that poor management of online content got United Airlines in trouble again, although not their fault this time.  Apparently the South Florida Sun-Sentinel accidentally (with content security these accidents are far less likely to occur), re-ran a six year old Chicago Tribune article about United filing bankruptcy. There was no date associated with the story (simple thing to catch using simple Content Security tools), and Bloomberg picked it up and reported it as new information this Monday (again with content security this could have been avoided). The story was pulled, but not until after United stock went into a tail spin. 

Yeah - real serious things can happen when content is mishandled.  This is a powerful testament to the power of content, albeit a negative one in this case. It's frightening to observe how quickly misuse of content, even accidentally, can cause damage.  The speed of content management (including security) has got to keep pace with the speed of content creation and publication. All of the accidental events that occurred this week could have easily been avoided had the involved parties used some simple technologies and tenets of Content Security, the focus of an earlier Market IQ on Content Security. 

BTW - I stated earlier  "that poor management of online content got United airlines in trouble again." I was referring to the incident several years ago (2005?), when United themselves accidentally posted the wrong airfares to their website.  Do any of you remember that one?  The lessons learned keep piling up, trouble is I wonder who is doing the learning?